- D6-1-3, Bangunan Perdagangan D6,801, Jalan Sentul
Qmatic eLearning helps you optimize your customer journey management system. Our different solutions and products are not difficult to handle, but a proper use of them is the key to efficiency, and knowledge is the key to proper use. And we are happy to provide that knowledge.
Learning to use complex systems efficiently is a good investment with a good ROI, and you can expect increased productivity, less need for technical support and increased customer satisfaction. In short: You will have to do a little work, but that will save you a lot of time, and work – and money.
All eLearning material is available online, allowing you not only to keep learning and further improving your skills, but also to get new staff members going and help them work with your team. You can use it both as a school and as a knowledge bank to turn to for reference.
Qmatic eLearning is open for your entire staff, allowing everybody to learn just what they need, where and when it suits them. All eLearning resources are available in seven languages, and more are coming.
Have a look at this course on Customer Journey Management. It will give you a short introduction to what Customer Journey Management is and why it matters, but most of all, it shows you how Qmatic eLearning works and how it can help you optimize your own customer flow.
This course includes: