- D6-1-3, Bangunan Perdagangan D6,801, Jalan Sentul
Straightforward Queuing or Advanced Customer Journey Management? Regardless what your needs are, Qmatic Cloud Solutions can be configured to match perfectly. To ensure the best possible Customer Journeys, simply select what functionality you need. Once you’re done with that we take care of setup, hosting and maintenance of the solution. You can place all your focus and efforts on what you do best - provide excellent service to delight your customers.
Qmatic Cloud Solutions offers the same extensive functionality and flexibility as Qmatic Orchestra 7, the world-leading platform for Customer Journey Management. That means you can tailor a solution for taking good care of your customers throughout the Customer Journey. A Journey that starts before they arrive and may end even after they have left your premises. By allowing swift and easy addition and removal of functionality and users, Qmatic Cloud Solutions takes Flexibility and Scalability to the next level.
Design Customer Journeys in our Cloud Solution. Bridge the gap between the Online and Physical world and deliver personal and Seamless Experiences.
Allow your customers to wait anywhere and provide Real-Time updates about the status of their wait. Reduce their perceived wait time and increase your productivity.
Combine Content and Context to engage your customers. Communicate messages on the most relevant surface.
Align Real-Time Feedback with Actual and Measurable Operations Data that drives operational improvements in your organization.