Maskavia Sdn Bhd specializes in Customer Experience Solution. The result is happier customers and staff which benefits the organization through increased Sales and Cost Efficiency. We manage Customer Flows from initial contact to final service delivery. We make Waiting worthwhile. We offer a Platform for information to be disseminated through Multi Media Electronic Devices. We make customers better informed hence, increase customers’ satisfaction levels. The quality of your Customer Journey impacts every part of your business. Maskavia engineers integrated Software, Hardware and Analytics Solutions that create remarkable experiences from the first point of engagement and keep your people in GO!
If you want to improve your Customer Experience, streamline your Customer Journey or simplify your Queue Management, we’ve got some pretty Innovative Solutions for you.
That’s because we’ve spent the past 34 years finding smart new ways to connect people with services. Quickly, Conveniently and Successfully!
The year was 1986 and Maskavia was born. Today Maskavia is the Global Leader in Customer Journey Management across more than 120 countries and with Customer Experiences for more than 2 Billion people every year. We can’t wait to meet the demands of tomorrow, today.
Staff notifications with information at your fingertips.
Keep it simple with Maskavia Ticketless Systems.
Streamline your processes
Smart Queue that keeps traffic flowing steadily