Keeping Customers, Citizens and Patients in GO across more than 120 countries with Technology Solutions and Insights designed for unique industry environments
For government and civic organizations, Qms Customer Journey Technology Solutions represent new ways to extend connections and support with the community. From Online Appointment capabilities to selfcheck in, Mobile Queuing Alerts to information that keeps employees ready to help each citizen, we are helping to offer a positive experience for all.
In today’s highly regulated healthcare environment, the level of patient care you provide is tied directly to your bottom line. Qms Patient Journey Technology Solutions include Appointment, Communication and Feedback Data Management. Together, they secure a pleasant, productive and profitable clinical environment.
Qms Customer Journey Technology Solutions help banks and financial institutions delight customers with personalized, efficient service. Connect Mobile, Online, Branch and Self-service Channels. Improve wait times, gather useful customer data, build efficiencies and empower employees. The result is a better environment and brand experience for all.
Qms Customer Journey Technology Solutions help Retail organizations secure a profitable Customer Experience from before the sale until its completion by integrating every touch point from online to onsite. Increase sales, efficiencies and brand loyalty with tools and data insights that speed response times and match customers with well-informed staff.