HL7 Middleware

Connecting your HIS with a Patient Journey Manager for more efficient processes and better patient experience

Integrate Qms Orchestra 7 with your Hospital Information System for a redefined Patient Journey and optimized healthcare experience.

Qms HL7 supports the three most common patient flows within healthcare: pre-arrival, arrival, and serving. This allows healthcare providers to manage appointments, walk-ins, and emergency patients all the way from arrival to discharge. With this optimized patient journey, you can focus on delivering the best possible care to your patients and use your different resources most efficiently.

Three Patient Flows – One System

Qms HL7 supports the three most common patient flows within healthcare: pre-arrival, arrival, and serving. This allows healthcare providers to manage appointments, walk-ins, and emergency patients all the way from arrival to discharge. With this optimized patient journey, you can focus on delivering the best possible care to your patients and use your different resources most efficiently.

The most requested Healthcare features

The predefined package consists of the most utilized and requested features by healthcare providers. Users can manage the counter from a touch screen, able to call and redirect patients, while having access to real-time data insights that display waiting times, transaction time, and the number of patients waiting. Off course this data is also gathered into Orchestra’s powerful Business Intelligence for you to get insights and further improve your services.

HL7 -An Expandable Middleware

Qms HL7 is the link between your patients’ journeys and your Hospital Information System, securely exchanging large amounts of clinical and administrative data. To those working at counters and service desks, HL7 works behind-the-scenes, not replacing but connecting existing applications, so there are no new interfaces to learn. Connecting HL7 to Qms Appointment Booking module allows patients themselves to book and reschedule appointments online, increasing customer satisfaction and saving even more time for staff.

All about the Patients

With an integrated patient journey management solution, healthcare providers can better inform patients waiting by sharing information like appointment numbers, location information and wait times on dedicated screens throughout the hospital environment – or even online. Keeping patients informed reduces uncertainty and dramatically speeds the service process, but also helps safe queuing by calling patients forward at the right time.

Qms Orchestra 7

Qms Orchestra 7 is an industry-leading platform for advanced customer journey management. With its modular and flexible solutions, users have access to powerful solutions to manage every stage of the customer journey with online appointment booking, mobile tickets, customer feedback, business intelligence and statistics. By improving the patient flow in a user-friendly and efficient way at every touchpoint, users can reduce wait times, improve the efficiency in which patients are processed, and give staff vastly improved data visibility on their patients. The capacity of the HL7 middleware module is constantly evolving to meet the diverse demands of today and future challenges by continuously supporting client specific patient flows with a robust future-proofed solution.

Want to learn more about integrating a Patient Journey Manager and your Hospital Information System?

This guide aims to provide insights into the integration with HL7 middleware, and how this can provide significant benefits for your healthcare facility. You’ll learn:

  • How to integrate a Patient Journey Management Solution with your Hospital Information System (HIS)
  • Managing Patient Journeys from within HIS
  • Key benefits of integrating a Patient Journey Manager with HIS
  • What to consider when investing in a Patient Journey Management Solution