Serve customers remotely with Qms’s Online Meeting Software, Remote Service Delivery
Qms Remote Service Delivery is a complete solution for the Customer Journey when you offer remote services. With our online meeting software, it is simple for customers to book and keep updated on their own appointments. Customers can be updated when/how to check in and connect them with the right staff member. Upon completion of services, customers have the opportunity to give feedback to improve the business.
Offer clients service exactly where it suits them. Our connector for remote service delivery provides the possibility to serve customers via video call or chat.
You can configure which service options should be available, and when customers opt to be remotely served when they receive a meeting link. This link leads to the same online meeting that a staff will enter instead of calling the visitor in the waiting area.
Qms Remote Services is a flexible solution that caters for a variety of different companies’ requirements, as well as customers’ differing diverse needs. Customers can book an Appointment Online via a call center or with a walk-in visit. Our solutions cover both physical and Virtual Customer Journeys.
Level up your services with a Virtual Meeting Platform
Qms Remote Service Delivery enables: